This Privacy Policy explains how PHM LTD (Linktwos) (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website and submit information through our forms. We are committed to protecting your privacy and complying with the UK GDPR, the Data Protection Act 2018, and PECR.
For the purposes of data protection law, PHM LTD (Linktwos) is the data controller of your personal data.
If you have any questions about this policy or your data, please contact us using the details above.
We may collect and process the following personal data when you use our website or submit a form:
We may also automatically collect limited technical data, including:
This technical data is used for security, performance, and analytics purposes.
We collect your personal data when you:
We use your personal data for the following purposes:
We will not use your data for purposes that are incompatible with those listed above.
Under UK GDPR, we must have a lawful basis for processing your personal data. Depending on the circumstances, we rely on:
Where we rely on consent, you may withdraw it at any time by contacting us.
We will only send you marketing communications by email, SMS, or phone where:
Our marketing communications may include information about our services, products, events, and updates.
You can opt out at any time by:
We will always respect your preferences.
Our website uses cookies and similar technologies to:
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings and our cookie consent tool (if applicable). Further details are available in our Cookie Policy [insert link if separate].
We take appropriate technical and organisational measures to protect your personal data, including:
While we take reasonable steps to protect your data, no online system is completely secure.
We will only retain your personal data for as long as necessary for the purposes set out in this policy, including legal, accounting, and regulatory requirements.
Unless otherwise required by law, we typically retain data for:
After this period, your data will be securely deleted or anonymised.
We do not sell or rent your personal data.
We may share your data with trusted third parties who support our business operations, including:
All third parties are required to process your data in accordance with UK GDPR and under written agreements.
Some of our service providers may be located outside the UK.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:
We do not use your personal data for automated decision-making or profiling that produces legal or significant effects.
If this changes, we will update this policy and inform you.
Under UK GDPR, you have the right to:
To exercise your rights, please contact us using the details in Section 1. We may need to verify your identity before responding.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
Our website and services are not intended for children under 16 years of age.
We do not knowingly collect personal data from children without parental consent. If you believe we have done so, please contact us and we will delete the data.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our website indicates acceptance of the updated policy.
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO):
If you have any questions about this Privacy Policy or how we use your personal data, please contact: